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FAQ

So what's the deal? How does the subscription work?

Great question!  As a subscriber to any of our packages, we are going to send you a box, every month for as long as you continue to subscribe, that is full of cool golf gear. The gear is customized to you, so we'll have the right shirt size, glove size and hand, shaft flex, shoe size etc.  As a subscriber, you will also be a part of the UGB Community, which gives you access to exclusive UGB offers on golf gear from golf's top brands like drivers, irons, golf bags etc. And you'll also be automatically entered into our monthly draws.

What's included in the packages?

Great question!  Every month you will receive gear from golf's top brands.  Everything will be new, so no demo or used products - and all the gear will be exciting!  You'll get gear like, the hottest trending golf balls, cool tools like divot repair & club brushes, brand name gloves, golf tees - and should you choose the Ultimate or Premium subscription - you'll also receive gear like top brand apparel, footwear, belts, socks, sunglasses, and so much more!

As a subscriber, when do I get my UGB?

Great question!  Every month, around the middle of the month depending on where in this great, big country you live.  All UGBs will be shipped before the 10th of every month - expedited - which is anywhere from 1 to 5 business days for delivery.

What if I'm not happy with my UGB?

Great question!  Well we don't think that's going to happen.  I mean, we REALLY don't think that's going to happen. But hey, stuff happens - and you have the option to cancel your subscription at anytime. You can even send the box back for a refund.  But again, our goal is to totally amaze you - we want you to be happy!

What if I gain weight, lose weight, my feet grow or I change hands?

Great question! No problem! Shoot us an email with the changes and we'll make that change in your profile as often as needed. But if you change hands or shoe sizes every month, we'll be a little worried about you!

I want to buy several subscriptions for my buddies, my employees and company tournament. Can I do that?

Great question. And yes of course, contact us via email and we can put together a group quote. Did you know that you can purchase UGBs either as a subscription or as a one-time gift for a golf tournament? Yup, it's true!

More questions? We LOVE questions! Email us anytime at ultimateservice@ultimategolfbox.com

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